This Privacy Policy outlines how Bhokmandu collects, uses, discloses, and safeguards your personal information when you use our food delivery services through our website or mobile app. We are committed to protecting your privacy and ensuring the security of your personal data. By using our services, you consent to the practices described in this policy.

Information We Collect:

• Personal Information: We may collect information such as your name, contact details, delivery address, and payment information when you place an order.
• Usage Data: We gather information about your interactions with our website and app, including pages visited, order history, and preferences.
• Device Information: We may collect device-specific information like your IP address, browser type, and operating system.

How We Use Your Information

• Order Processing: We use your information to process and deliver your orders accurately and efficiently.
• Personalization: We may use your data to tailor your experience, show you relevant offers, and improve our services.
• Communication: We may contact you regarding your orders, updates, promotions, and important service-related information.

Data Security

• We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
• Payment Information: We use secure payment gateways to process your payments, and we do not store your payment details on our servers.

Third-Party Sharing

• We may share your information with third-party service providers to facilitate order processing, delivery, payment processing, and customer support.
• We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Cookies and Tracking

• We use cookies and similar tracking technologies to enhance your browsing experience and gather information about website usage.
• You can manage your cookie preferences through your browser settings.

Your Choices

• You can update your personal information and communication preferences in your account settings.
• You have the right to access, correct, or delete your personal information. Contact us to request this.

Contact Us

• If you have questions about our Privacy Policy, data practices, or wish to exercise your rights, please contact our Data Protection Officer at [DPO contact details].

Your privacy matters to us. We are dedicated to maintaining the confidentiality and security of your personal information, and we continuously strive to provide you with a safe and enjoyable dining experience.